Saturday, March 30, 2024

Sorry

Sorry, sorry, sorry for my tardiness. But as always, I do have a legitimate excuse. 

In our home we have Spectrum cable service that provides tv, internet and fax line services. When we signed up with them, years ago their monthly fee was not very high but slowly as time passed it kept increasing. Aside from that a few times a month we woke up to no service at all. It necessitated several rebooting, disconnect and reconnects to get service moving again.

When asked they said these things happen. So, when finally, Verizon wired our building we decided to give them a chance and switch over to them. That switch over took place this Thursday. We had an appointment for a technician to come and do whatever they do to ensure the Verizon service. He worked almost four hours doing the connections and setting up everything. We have three tvs, internet and a fax line and all were supposed to work. At the end of the day, they all did.

Eureka! A new dawn in our house. Now we have to learn new channel lineups and how to use our new remotes.

One of the complications we had to deal with was that my wife decided to rearrange some of the furnitures before the Verizon thing. That meant moving some fairly heavy pieces, and also move some pictures on the walls. Not much but they added up. This was done on Wednesday.

Today is Friday. This morning, voila! The new tv connection did not work. Suddenly, no internet connection. I was on the line with their technical support for over two hours but to no avail. They decided to send out a new technician to look at the problem. The technician came, smiled and said there is really no problem. Stayed for less than an hour, fixed it and left.

Now, we are in a state of scare if it will happen again. We hope it will not but who knows. We can hope!








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